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Free standard shipping on orders over 2000 EGP
Enjoy complimentary shipping on qualifying orders, and see how this affects our standard return and exchange procedures.
All orders with a total value above 2000 EGP qualify for complimentary (free) standard shipping.
When a full or partial refund is processed for an order that originally received free shipping:
Original Shipping Fee: Since you paid no fee, there is no original shipping fee to be refunded or deducted.
Standard Return Shipping Cost: The cost of the return shipping (from your address back to our facility) will still be **deducted from your refund amount**, as per our standard policy.
Immediate Rejection for Defects: If the order is rejected immediately due to a visual defect upon delivery, the return remains free of charge.
If your original order value was above 2000 EGP and you request an exchange:
Return Shipping Cost: You will be responsible for the return shipping cost of the original item back to our facility.
New Item Delivery: The new item being shipped to you as part of the exchange will be shipped free of charge (standard shipping) because the original order qualified for the free shipping threshold.
A breakdown of our order finalization, return timelines, and condition requirements for all refunds and exchanges.
Order Confirmation: After placing an order, a Seggad Gallery representative will contact the customer to confirm the order details.
Deposit Requirement: A financial deposit (a percentage 10-15% of the total order value) is required to finalize and confirm the order.
Return Request Window (Post-Delivery): A standard return must be requested within 14 days of receiving your order.
Item Condition: Items for return must be in the same condition as received from the courier.
No "Open and Try" Upon Receipt: The carpet cannot be opened or tried out upon delivery.
Immediate Rejection for Defects: If you notice a defect or issue with the item upon visual inspection at the time of delivery, you may reject the order and return the item immediately with the same delivery person. In this specific case, the return is free of charge.
Product Description Redefine traditional grandeur through a sophisticated modern lens with the Antique Ash Palace Rug. This masterfully designed transitional layout is heavily inspired by ancient Persian artistry, showcasing a dense, all-over arabesque field brimming with intertwined acanthus leaves, delicate vines, and stylized blossoms. The color story is rooted in a rich, dramatic charcoal and smoky grey background, which beautifully illuminates the ornate ivory linework and subtle hints of warm muted taupe. Enclosed by a classic, multi-layered compound border, the rug features an ultra-refined matte finish that eliminates artificial glare, showcasing its historic character with quiet pride.
Why You Should Buy This rug is the ultimate visual anchor for formal dining rooms, stately executive offices, or grand living spaces that require a dramatic, high-contrast base without sacrificing a neutral color code. The powerful juxtaposition of the deep charcoal core and the bright ivory detailing coordinates flawlessly with premium dark walnut furniture, crisp white linen sectionals, or ornate metallic accents. Beyond its high-end gallery aesthetics, the intense density of the vintage floral motifs serves as an incredibly practical mask, effortlessly concealing everyday tracking, lint, and footprints.
Benefits
Ornate All-Over Arabesque Layout: Rich, intricate traditional patterns that bring an immediate sense of heritage and luxury to your floors.
High-Contrast Charcoal & Ivory Field: A versatile, sophisticated neutral palette that bridges the gap between old-world charm and modern styling.
Multi-Layered Compound Framing: A beautifully structured traditional border that frames seating configurations and defines spatial boundaries.
Superior Hide-and-Wear Performance: The combination of a dark base tone and busy linework delivers maximum camouflage against heavy household wear.
How to Take Care of Your Rug To safeguard the exquisite detail of the floral framework, vacuum twice a week utilizing a straight-suction setting, avoiding rigid rotating beater bars that could agitate the fibers. For sudden liquid spills, blot immediately using a clean, dry white cotton cloth with firm downward pressure; never scrub or rub in circles to protect the premium matte weave, and allow it to dry naturally in a well-ventilated space.
Order Confirmation: After placing an order, a Seggad Gallery representative will contact the customer to confirm the details.
Deposit Requirement: A financial deposit (a percentage 15%-50% of the total order value) is required to finalize and confirm the order depending on Rug Size.
Shop with confidence! Get a clear overview of our simple order process, 14-day return window, and the conditions for a hassle-free refund or exchange.
Return Request Window (Post-Delivery): A standard return must be requested within 14 days of receiving your order.
Item Condition: Items for return must be in the same condition as received from the courier.
No "Open and Try" Upon Receipt: The carpet cannot be opened or tried out upon delivery.
Immediate Rejection for Defects: If you notice a defect or issue with the item upon visual inspection at the time of delivery, you may reject the order and return the item immediately with the same delivery person. In this specific case, the return is free of charge.
Inspection: Upon arrival at our facility, the returned item will undergo inspection to check its eligibility for a return or exchange.
Refund Processing: If the return criteria are met, refunds will be processed within 7 business days via Bank Transfer or Instapay.
Original Shipping Fee: The original shipping fee paid for the order is not refundable (unless the order was immediately rejected due to a defect upon delivery).
Standard Return Shipping Cost: For all returns requested after delivery (within the 14-day window), the cost of the return shipping will be deducted from the customer's refund amount.
Exchange Shipping Cost: In the case of an exchange, the customer will bear the shipping cost, which will be double the value of a standard shipping fee (to cover the return of the original item and the delivery of the new item).
