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Free standard shipping on orders over 2000 EGP
Enjoy complimentary shipping on qualifying orders, and see how this affects our standard return and exchange procedures.
All orders with a total value above 2000 EGP qualify for complimentary (free) standard shipping.
When a full or partial refund is processed for an order that originally received free shipping:
Original Shipping Fee: Since you paid no fee, there is no original shipping fee to be refunded or deducted.
Standard Return Shipping Cost: The cost of the return shipping (from your address back to our facility) will still be **deducted from your refund amount**, as per our standard policy.
Immediate Rejection for Defects: If the order is rejected immediately due to a visual defect upon delivery, the return remains free of charge.
If your original order value was above 2000 EGP and you request an exchange:
Return Shipping Cost: You will be responsible for the return shipping cost of the original item back to our facility.
New Item Delivery: The new item being shipped to you as part of the exchange will be shipped free of charge (standard shipping) because the original order qualified for the free shipping threshold.
A breakdown of our order finalization, return timelines, and condition requirements for all refunds and exchanges.
Order Confirmation: After placing an order, a Seggad Gallery representative will contact the customer to confirm the order details.
Deposit Requirement: A financial deposit (a percentage 10-15% of the total order value) is required to finalize and confirm the order.
Return Request Window (Post-Delivery): A standard return must be requested within 14 days of receiving your order.
Item Condition: Items for return must be in the same condition as received from the courier.
No "Open and Try" Upon Receipt: The carpet cannot be opened or tried out upon delivery.
Immediate Rejection for Defects: If you notice a defect or issue with the item upon visual inspection at the time of delivery, you may reject the order and return the item immediately with the same delivery person. In this specific case, the return is free of charge.
Product Description Introduce a grounding statement of classical heritage and refined muted warmth to your home with the Olivia Sage & Taupe Medallion Rug. This sophisticated traditional piece features a deep, rich taupe and soft sage olive green foundation, creating a stable and inviting atmosphere on your floors. Spreading across this warm field is an exquisite, symmetrical display of historical arabesque scrolls and delicate floral vines woven in soft cream and pale sky blue accents. Framed by a wide, high-contrast ivory cream border adorned with continuous botanical patterns, this rug is finished with an artfully distressed vintage patina that beautifully softens the design, offering a matte low-sheen look that feels instantly curated and timeless.
Why You Should Buy This rug is an exceptional transitional investment for traditional, formal, or transitional spaces that require a darker, grounding foundation balanced by an illuminated light outer frame, making it ideal for spacious living rooms, grand dining areas, or executive home offices. Its clever blend of deep earthy undertones and clean ivory framing allows it to coordinate flawlessly with natural brown wood furniture, cream linen upholstery, and classic accents. Additionally, its low-sheen matte finish works beautifully to diffuse harsh overhead lighting while effortlessly hiding everyday high-traffic wear.
Benefits
Grounding Taupe & Sage Palette: A rich earthy field that adds warmth, depth, and structural stability to bright or neutral rooms.
Symmetrical Arabesque Grid: Meticulously balanced classical scrolls organize the floor visually and bring refined symmetry to the layout.
Stately Wide Ivory Border: A bright cream outer frame that breaks up the deep center tones, highlighting the rug with premium contrast.
Artfully Distressed Patina: An elegant faded weave that reduces glare from overhead light sources while expertly masking light everyday wear.
How to Take Care of Your Rug To safeguard the premium weave and the clarity of its beautiful traditional patterns, vacuum the rug regularly twice a week using a low-suction setting without a harsh rotating beater bar. For unexpected spills, spot clean immediately by gently blotting with a clean, dry white cloth; avoid aggressive scrubbing to preserve the delicate distressed texture, and allow to air dry completely.
Order Confirmation: After placing an order, a Seggad Gallery representative will contact the customer to confirm the details.
Deposit Requirement: A financial deposit (a percentage 15%-50% of the total order value) is required to finalize and confirm the order depending on Rug Size.
Shop with confidence! Get a clear overview of our simple order process, 14-day return window, and the conditions for a hassle-free refund or exchange.
Return Request Window (Post-Delivery): A standard return must be requested within 14 days of receiving your order.
Item Condition: Items for return must be in the same condition as received from the courier.
No "Open and Try" Upon Receipt: The carpet cannot be opened or tried out upon delivery.
Immediate Rejection for Defects: If you notice a defect or issue with the item upon visual inspection at the time of delivery, you may reject the order and return the item immediately with the same delivery person. In this specific case, the return is free of charge.
Inspection: Upon arrival at our facility, the returned item will undergo inspection to check its eligibility for a return or exchange.
Refund Processing: If the return criteria are met, refunds will be processed within 7 business days via Bank Transfer or Instapay.
Original Shipping Fee: The original shipping fee paid for the order is not refundable (unless the order was immediately rejected due to a defect upon delivery).
Standard Return Shipping Cost: For all returns requested after delivery (within the 14-day window), the cost of the return shipping will be deducted from the customer's refund amount.
Exchange Shipping Cost: In the case of an exchange, the customer will bear the shipping cost, which will be double the value of a standard shipping fee (to cover the return of the original item and the delivery of the new item).
