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Free standard shipping on orders over 2000 EGP
Enjoy complimentary shipping on qualifying orders, and see how this affects our standard return and exchange procedures.
All orders with a total value above 2000 EGP qualify for complimentary (free) standard shipping.
When a full or partial refund is processed for an order that originally received free shipping:
Original Shipping Fee: Since you paid no fee, there is no original shipping fee to be refunded or deducted.
Standard Return Shipping Cost: The cost of the return shipping (from your address back to our facility) will still be **deducted from your refund amount**, as per our standard policy.
Immediate Rejection for Defects: If the order is rejected immediately due to a visual defect upon delivery, the return remains free of charge.
If your original order value was above 2000 EGP and you request an exchange:
Return Shipping Cost: You will be responsible for the return shipping cost of the original item back to our facility.
New Item Delivery: The new item being shipped to you as part of the exchange will be shipped free of charge (standard shipping) because the original order qualified for the free shipping threshold.
A breakdown of our order finalization, return timelines, and condition requirements for all refunds and exchanges.
Order Confirmation: After placing an order, a Seggad Gallery representative will contact the customer to confirm the order details.
Deposit Requirement: A financial deposit (a percentage 10-15% of the total order value) is required to finalize and confirm the order.
Return Request Window (Post-Delivery): A standard return must be requested within 14 days of receiving your order.
Item Condition: Items for return must be in the same condition as received from the courier.
No "Open and Try" Upon Receipt: The carpet cannot be opened or tried out upon delivery.
Immediate Rejection for Defects: If you notice a defect or issue with the item upon visual inspection at the time of delivery, you may reject the order and return the item immediately with the same delivery person. In this specific case, the return is free of charge.
Product Description Discover the commanding presence of rare tribal heritage and bring a warm historical depth to your floors with the Antique Bronze Citadel Rug. This exceptional piece is anchored by a soothing, neutral center field of light cloud gray with soft blue undertones, providing a luminous canvas that allows the graphic details to take center stage. Woven across this airy ground is a stately column of prominent geometric hexagonal medallions, rich with tones of bronze brown, warm copper, and mustard gold, crisply outlined in dark charcoal and cream. The entire majestic composition is framed by a wide, warm golden-camel border adorned with repeating geometric blossoms and finished with a beautifully faded, low-sheen matte patina that dampens glare to mimic an old-world artifact.
Why You Should Buy This rug serves as a magnificent artistic anchor for transitional, refined rustic, or modern traditional spaces that need a strong sense of identity without clashing with existing upholstery. It is highly recommended for prominent living rooms, spacious corridors, or formal dining areas. Its adaptive mix of cool gray foundations and grounding copper-amber frames allows it to pair flawlessly with brown leather seating, reclaimed timber furniture, and matte black or bronze hardware while hiding high-traffic wear.
Benefits
Prominent Tribal Geometric Medallions: Large-scale hexagonal motifs in rich bronze and copper inject exceptional antique graphic character underfoot.
Soothing Cloud-Gray Canvas: A light, breezy backdrop that balances the warm tribal pigments, ensuring the room feels open and refreshed.
Grounding Golden-Camel Border: A substantial, intricate outer frame that anchors furniture arrangements with stately traditional structure.
Low-Sheen Distressed Finish: A beautifully weathered texture that absorbs harsh overhead reflections while expertly masking dust and tracking.
How to Take Care of Your Rug To protect the premium weave and preserve the vintage definition of its bronze patterns and cloud-gray ground, vacuum the rug regularly twice a week using a low-suction setting without a harsh rotating beater bar. For unexpected everyday spills, spot clean immediately by blotting gently with a clean, dry white cotton cloth; avoid aggressive rubbing to protect the delicate distressed charm, and allow it to air dry naturally.
Order Confirmation: After placing an order, a Seggad Gallery representative will contact the customer to confirm the details.
Deposit Requirement: A financial deposit (a percentage 15%-50% of the total order value) is required to finalize and confirm the order depending on Rug Size.
Shop with confidence! Get a clear overview of our simple order process, 14-day return window, and the conditions for a hassle-free refund or exchange.
Return Request Window (Post-Delivery): A standard return must be requested within 14 days of receiving your order.
Item Condition: Items for return must be in the same condition as received from the courier.
No "Open and Try" Upon Receipt: The carpet cannot be opened or tried out upon delivery.
Immediate Rejection for Defects: If you notice a defect or issue with the item upon visual inspection at the time of delivery, you may reject the order and return the item immediately with the same delivery person. In this specific case, the return is free of charge.
Inspection: Upon arrival at our facility, the returned item will undergo inspection to check its eligibility for a return or exchange.
Refund Processing: If the return criteria are met, refunds will be processed within 7 business days via Bank Transfer or Instapay.
Original Shipping Fee: The original shipping fee paid for the order is not refundable (unless the order was immediately rejected due to a defect upon delivery).
Standard Return Shipping Cost: For all returns requested after delivery (within the 14-day window), the cost of the return shipping will be deducted from the customer's refund amount.
Exchange Shipping Cost: In the case of an exchange, the customer will bear the shipping cost, which will be double the value of a standard shipping fee (to cover the return of the original item and the delivery of the new item).
