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Free standard shipping on orders over 2000 EGP
Enjoy complimentary shipping on qualifying orders, and see how this affects our standard return and exchange procedures.
All orders with a total value above 2000 EGP qualify for complimentary (free) standard shipping.
When a full or partial refund is processed for an order that originally received free shipping:
Original Shipping Fee: Since you paid no fee, there is no original shipping fee to be refunded or deducted.
Standard Return Shipping Cost: The cost of the return shipping (from your address back to our facility) will still be **deducted from your refund amount**, as per our standard policy.
Immediate Rejection for Defects: If the order is rejected immediately due to a visual defect upon delivery, the return remains free of charge.
If your original order value was above 2000 EGP and you request an exchange:
Return Shipping Cost: You will be responsible for the return shipping cost of the original item back to our facility.
New Item Delivery: The new item being shipped to you as part of the exchange will be shipped free of charge (standard shipping) because the original order qualified for the free shipping threshold.
A breakdown of our order finalization, return timelines, and condition requirements for all refunds and exchanges.
Order Confirmation: After placing an order, a Seggad Gallery representative will contact the customer to confirm the order details.
Deposit Requirement: A financial deposit (a percentage 10-15% of the total order value) is required to finalize and confirm the order.
Return Request Window (Post-Delivery): A standard return must be requested within 14 days of receiving your order.
Item Condition: Items for return must be in the same condition as received from the courier.
No "Open and Try" Upon Receipt: The carpet cannot be opened or tried out upon delivery.
Immediate Rejection for Defects: If you notice a defect or issue with the item upon visual inspection at the time of delivery, you may reject the order and return the item immediately with the same delivery person. In this specific case, the return is free of charge.
Product Description Introduce serene, organic sophistication to your floors with our Heirloom Textured Ivory Rug. This minimalist piece showcases a beautifully light and open aesthetic, dominated by a uniform palette of soft cream and light beige. The design emphasizes the natural look of the fibers, simulating the subtle, slightly irregular variation of handwoven hemp or fine linen, perfect for creating a calming and spacious feel. Crafted with a low, dense profile, this rug delivers exceptional texture without a distracting pattern, making it the perfect neutral anchor for modern, Scandinavian, or coastal-inspired spaces.
Why You Should Buy The Heirloom Textured Ivory Rug is the ultimate choice for minimalist design, prioritizing texture and light to maximize the feeling of openness in a room. It functions as a versatile "canvas" that allows your furniture and décor to take center stage, while still providing essential warmth and soft footing. Its solid, neutral color is timeless, ensuring it remains stylish as trends change. Invest in this rug for its quiet luxury, superb quality, and ability to brighten any interior with a refined, organic touch.
Benefits
Minimalist Aesthetic: Solid, light-colored field provides a clean, modern canvas.
Natural Texture: Subtle variations mimic the organic look of hemp or fine linen.
Light & Airy Palette: Soft cream and light beige brightens any space and creates a spacious feel.
Low-Profile Durability: Dense, low-pile construction is durable and easy to clean.
Versatile Styling: An essential neutral piece for Scandinavian, Coastal, or Modern minimalist decor.
How to Take Care of Your Rug To maintain the clean, light look of your Heirloom Textured Ivory Rug, regular vacuuming is important, using the suction-only setting or the hard-floor attachment. Immediate spot cleaning is crucial for spills: blot the area immediately with a clean, white cloth and a mild soap solution. Professional deep cleaning is highly recommended every 12 months to preserve the light color and prevent dullness.
Order Confirmation: After placing an order, a Seggad Gallery representative will contact the customer to confirm the details.
Deposit Requirement: A financial deposit (a percentage 15%-50% of the total order value) is required to finalize and confirm the order depending on Rug Size.
Shop with confidence! Get a clear overview of our simple order process, 14-day return window, and the conditions for a hassle-free refund or exchange.
Return Request Window (Post-Delivery): A standard return must be requested within 14 days of receiving your order.
Item Condition: Items for return must be in the same condition as received from the courier.
No "Open and Try" Upon Receipt: The carpet cannot be opened or tried out upon delivery.
Immediate Rejection for Defects: If you notice a defect or issue with the item upon visual inspection at the time of delivery, you may reject the order and return the item immediately with the same delivery person. In this specific case, the return is free of charge.
Inspection: Upon arrival at our facility, the returned item will undergo inspection to check its eligibility for a return or exchange.
Refund Processing: If the return criteria are met, refunds will be processed within 7 business days via Bank Transfer or Instapay.
Original Shipping Fee: The original shipping fee paid for the order is not refundable (unless the order was immediately rejected due to a defect upon delivery).
Standard Return Shipping Cost: For all returns requested after delivery (within the 14-day window), the cost of the return shipping will be deducted from the customer's refund amount.
Exchange Shipping Cost: In the case of an exchange, the customer will bear the shipping cost, which will be double the value of a standard shipping fee (to cover the return of the original item and the delivery of the new item).
