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Free standard shipping on orders over 2000 EGP
Enjoy complimentary shipping on qualifying orders, and see how this affects our standard return and exchange procedures.
All orders with a total value above 2000 EGP qualify for complimentary (free) standard shipping.
When a full or partial refund is processed for an order that originally received free shipping:
Original Shipping Fee: Since you paid no fee, there is no original shipping fee to be refunded or deducted.
Standard Return Shipping Cost: The cost of the return shipping (from your address back to our facility) will still be **deducted from your refund amount**, as per our standard policy.
Immediate Rejection for Defects: If the order is rejected immediately due to a visual defect upon delivery, the return remains free of charge.
If your original order value was above 2000 EGP and you request an exchange:
Return Shipping Cost: You will be responsible for the return shipping cost of the original item back to our facility.
New Item Delivery: The new item being shipped to you as part of the exchange will be shipped free of charge (standard shipping) because the original order qualified for the free shipping threshold.
A breakdown of our order finalization, return timelines, and condition requirements for all refunds and exchanges.
Order Confirmation: After placing an order, a Seggad Gallery representative will contact the customer to confirm the order details.
Deposit Requirement: A financial deposit (a percentage 10-15% of the total order value) is required to finalize and confirm the order.
Return Request Window (Post-Delivery): A standard return must be requested within 14 days of receiving your order.
Item Condition: Items for return must be in the same condition as received from the courier.
No "Open and Try" Upon Receipt: The carpet cannot be opened or tried out upon delivery.
Immediate Rejection for Defects: If you notice a defect or issue with the item upon visual inspection at the time of delivery, you may reject the order and return the item immediately with the same delivery person. In this specific case, the return is free of charge.
Product Description Welcome a serene abstract sophistication and weathered modern charm into your home with the exceptional Pastel Dusk Rug beautifully capturing the essence of contemporary watercolor art this piece is built upon a soft washed beige and light gray canvas that introduces an airy tranquility to your floors the entire field showcases a highly balanced distressed layout with fluid pools of soft pastel blue and organic undertones of muted terracotta brown complete with a premium matte finish it entirely lacks artificial reflection to perfectly embody the look of a gallery-worthy textured canvas
Why You Should Buy This rug serves as the perfect aesthetic anchor for minimalist living zones peaceful contemporary bedrooms or cozy home offices looking to establish a calm crisp atmosphere its highly versatile neutral and soft blue harmonies pair phenomenally with cream boucle textures off-white upholstery and light natural oak woodwork creating a highly inviting space focused on casual luxury
Benefits
Luminous Soft Beige Background: A bright welcoming neutral backdrop that adds gentle warmth and expands perceived room scale.
Muted Pastel Blue Accents: Beautifully spaced fluid expressions that introduce sophisticated color movement without causing visual fatigue.
Terracotta Textured Highlights: Thoughtfully interwoven faded earth tones that enrich the canvas appearance while cleverly masking daily traffic wear.
Borderless Continuous Aesthetic: An edge-to-edge clean execution that opens up floor perimeters to integrate perfectly with modern floating layouts.
How to Take Care of Your Rug To safeguard the delicate color fields and premium low-profile pile vacuum twice a week utilizing a straight-suction setting without aggressive rotating beater bars for unexpected liquid spills react immediately by pressing vertically with a clean dry white cotton cloth to blot out moisture avoid rubbing or scrubbing to preserve the matte textured finish and allow it to dry naturally in a well-ventilated area
Order Confirmation: After placing an order, a Seggad Gallery representative will contact the customer to confirm the details.
Deposit Requirement: A financial deposit (a percentage 15%-50% of the total order value) is required to finalize and confirm the order depending on Rug Size.
Shop with confidence! Get a clear overview of our simple order process, 14-day return window, and the conditions for a hassle-free refund or exchange.
Return Request Window (Post-Delivery): A standard return must be requested within 14 days of receiving your order.
Item Condition: Items for return must be in the same condition as received from the courier.
No "Open and Try" Upon Receipt: The carpet cannot be opened or tried out upon delivery.
Immediate Rejection for Defects: If you notice a defect or issue with the item upon visual inspection at the time of delivery, you may reject the order and return the item immediately with the same delivery person. In this specific case, the return is free of charge.
Inspection: Upon arrival at our facility, the returned item will undergo inspection to check its eligibility for a return or exchange.
Refund Processing: If the return criteria are met, refunds will be processed within 7 business days via Bank Transfer or Instapay.
Original Shipping Fee: The original shipping fee paid for the order is not refundable (unless the order was immediately rejected due to a defect upon delivery).
Standard Return Shipping Cost: For all returns requested after delivery (within the 14-day window), the cost of the return shipping will be deducted from the customer's refund amount.
Exchange Shipping Cost: In the case of an exchange, the customer will bear the shipping cost, which will be double the value of a standard shipping fee (to cover the return of the original item and the delivery of the new item).
