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Free standard shipping on orders over 2000 EGP
Enjoy complimentary shipping on qualifying orders, and see how this affects our standard return and exchange procedures.
All orders with a total value above 2000 EGP qualify for complimentary (free) standard shipping.
When a full or partial refund is processed for an order that originally received free shipping:
Original Shipping Fee: Since you paid no fee, there is no original shipping fee to be refunded or deducted.
Standard Return Shipping Cost: The cost of the return shipping (from your address back to our facility) will still be **deducted from your refund amount**, as per our standard policy.
Immediate Rejection for Defects: If the order is rejected immediately due to a visual defect upon delivery, the return remains free of charge.
If your original order value was above 2000 EGP and you request an exchange:
Return Shipping Cost: You will be responsible for the return shipping cost of the original item back to our facility.
New Item Delivery: The new item being shipped to you as part of the exchange will be shipped free of charge (standard shipping) because the original order qualified for the free shipping threshold.
A breakdown of our order finalization, return timelines, and condition requirements for all refunds and exchanges.
Order Confirmation: After placing an order, a Seggad Gallery representative will contact the customer to confirm the order details.
Deposit Requirement: A financial deposit (a percentage 10-15% of the total order value) is required to finalize and confirm the order.
Return Request Window (Post-Delivery): A standard return must be requested within 14 days of receiving your order.
Item Condition: Items for return must be in the same condition as received from the courier.
No "Open and Try" Upon Receipt: The carpet cannot be opened or tried out upon delivery.
Immediate Rejection for Defects: If you notice a defect or issue with the item upon visual inspection at the time of delivery, you may reject the order and return the item immediately with the same delivery person. In this specific case, the return is free of charge.
Product Description Add a touch of ancestral warmth to your home with the Royal Heritage Rug, which blends the splendor of classic designs with modern distressed touches. This rug features traditional Persian floral patterns centered around rich tones of burnt coral and rusty orange, with a wide charcoal black border adorned with delicate motifs. The distressed effect gives the rug a unique historical character, making it look like a precious heirloom passed down through generations.
Why You Should Buy The Royal Heritage Rug is the perfect piece for creating a warm and luxurious focal point in large living rooms or dining areas. Thanks to its warm and diverse color palette, this rug pairs brilliantly with classic wooden furniture and natural-toned flooring. It is also highly practical for withstanding high traffic, as its busy pattern cleverly hides signs of daily use.
Benefits
Short Name: Royal Heritage Rug.
Aged Classic Design: Traditional Persian motifs with an artistic distressed finish that aligns with current decor trends.
Warm Color Palette: An attractive blend of coral and orange that brings life and vitality to any space.
Regal Contrasting Border: A decorative black edge that frames the rug and highlights its interior beauty.
Ultimate Practicality: Ideal for family spaces due to its high ability to resist stains and hide wear.
How to Take Care of Your Rug To maintain the vibrancy of its coral colors, regular vacuuming with moderate suction is recommended. In case of liquid spills, use a clean, dry cloth to immediately absorb the liquid by gently blotting; strictly avoid rubbing to protect the fibers and patterns. Rotating the rug regularly is advised to ensure even wear across all its parts.
Order Confirmation: After placing an order, a Seggad Gallery representative will contact the customer to confirm the details.
Deposit Requirement: A financial deposit (a percentage 15%-50% of the total order value) is required to finalize and confirm the order depending on Rug Size.
Shop with confidence! Get a clear overview of our simple order process, 14-day return window, and the conditions for a hassle-free refund or exchange.
Return Request Window (Post-Delivery): A standard return must be requested within 14 days of receiving your order.
Item Condition: Items for return must be in the same condition as received from the courier.
No "Open and Try" Upon Receipt: The carpet cannot be opened or tried out upon delivery.
Immediate Rejection for Defects: If you notice a defect or issue with the item upon visual inspection at the time of delivery, you may reject the order and return the item immediately with the same delivery person. In this specific case, the return is free of charge.
Inspection: Upon arrival at our facility, the returned item will undergo inspection to check its eligibility for a return or exchange.
Refund Processing: If the return criteria are met, refunds will be processed within 7 business days via Bank Transfer or Instapay.
Original Shipping Fee: The original shipping fee paid for the order is not refundable (unless the order was immediately rejected due to a defect upon delivery).
Standard Return Shipping Cost: For all returns requested after delivery (within the 14-day window), the cost of the return shipping will be deducted from the customer's refund amount.
Exchange Shipping Cost: In the case of an exchange, the customer will bear the shipping cost, which will be double the value of a standard shipping fee (to cover the return of the original item and the delivery of the new item).
