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Free standard shipping on orders over 2000 EGP
Enjoy complimentary shipping on qualifying orders, and see how this affects our standard return and exchange procedures.
All orders with a total value above 2000 EGP qualify for complimentary (free) standard shipping.
When a full or partial refund is processed for an order that originally received free shipping:
Original Shipping Fee: Since you paid no fee, there is no original shipping fee to be refunded or deducted.
Standard Return Shipping Cost: The cost of the return shipping (from your address back to our facility) will still be **deducted from your refund amount**, as per our standard policy.
Immediate Rejection for Defects: If the order is rejected immediately due to a visual defect upon delivery, the return remains free of charge.
If your original order value was above 2000 EGP and you request an exchange:
Return Shipping Cost: You will be responsible for the return shipping cost of the original item back to our facility.
New Item Delivery: The new item being shipped to you as part of the exchange will be shipped free of charge (standard shipping) because the original order qualified for the free shipping threshold.
A breakdown of our order finalization, return timelines, and condition requirements for all refunds and exchanges.
Order Confirmation: After placing an order, a Seggad Gallery representative will contact the customer to confirm the order details.
Deposit Requirement: A financial deposit (a percentage 10-15% of the total order value) is required to finalize and confirm the order.
Return Request Window (Post-Delivery): A standard return must be requested within 14 days of receiving your order.
Item Condition: Items for return must be in the same condition as received from the courier.
No "Open and Try" Upon Receipt: The carpet cannot be opened or tried out upon delivery.
Immediate Rejection for Defects: If you notice a defect or issue with the item upon visual inspection at the time of delivery, you may reject the order and return the item immediately with the same delivery person. In this specific case, the return is free of charge.
Product Description Evoke the timeless prestige and structured elegance of traditional palace weaving with the Sapphire & Gold Oasis Rug. This sophisticated layout centers around a repeating diamond lattice geometric pattern, enclosing detailed botanical scrolls and stylized Persian rosettes within each framed segment. Set against a serene slate-blue and muted grey field, the intricate motifs are beautifully articulated in warm mustard yellow and antiqued gold accents. The entire field is anchored by a bold, wide outer border in deep sapphire navy, sporting a rich matte finish that shuns artificial shine for a deeply authentic, dignified look.
Why You Should Buy This rug is a magnificent anchor piece for formal dining rooms, traditional sitting areas, or upscale executive home offices that require an atmosphere of warmth and quiet luxury. The brilliant interplay between the cozy mustard tones and the cool slate foundation pairs flawlessly with rich mahogany or walnut timbers, navy velvet drapery, and classic leather seating. Beyond its high-end heritage appeal, the deep sapphire framework combined with the dense lattice pattern serves as an excellent everyday shield, highly capable of concealing tracking, lint, and minor wear.
Benefits
Repeating Diamond Lattice Layout: A structured geometric arrangement that distributes visual weight evenly across your floors.
Deep Sapphire Navy Border: A strong, wide outer framing that defines room seating arrangements and emphasizes furniture boundaries.
Regal Muted & Warm Palette: A balanced blend of historic gold fusions and modern neutral blue-grey tones that bridges multiple decor eras.
Low-Sheen, High-Performance Pile: A smooth matte surface that cuts out harsh light glares while minimizing the visual appearance of footprints.
How to Take Care of Your Rug To safeguard the intricate linework of the diamond framework, vacuum twice a week utilizing a straight-suction setting without employing aggressive, rigid rotating beater bars. For accidental household liquid spills, blot immediately with a clean, un-dyed white cotton cloth using firm downward pressure; do not scrub or rub in circles to protect the specialized matte weave, and allow it to dry naturally in a well-ventilated space.
Order Confirmation: After placing an order, a Seggad Gallery representative will contact the customer to confirm the details.
Deposit Requirement: A financial deposit (a percentage 15%-50% of the total order value) is required to finalize and confirm the order depending on Rug Size.
Shop with confidence! Get a clear overview of our simple order process, 14-day return window, and the conditions for a hassle-free refund or exchange.
Return Request Window (Post-Delivery): A standard return must be requested within 14 days of receiving your order.
Item Condition: Items for return must be in the same condition as received from the courier.
No "Open and Try" Upon Receipt: The carpet cannot be opened or tried out upon delivery.
Immediate Rejection for Defects: If you notice a defect or issue with the item upon visual inspection at the time of delivery, you may reject the order and return the item immediately with the same delivery person. In this specific case, the return is free of charge.
Inspection: Upon arrival at our facility, the returned item will undergo inspection to check its eligibility for a return or exchange.
Refund Processing: If the return criteria are met, refunds will be processed within 7 business days via Bank Transfer or Instapay.
Original Shipping Fee: The original shipping fee paid for the order is not refundable (unless the order was immediately rejected due to a defect upon delivery).
Standard Return Shipping Cost: For all returns requested after delivery (within the 14-day window), the cost of the return shipping will be deducted from the customer's refund amount.
Exchange Shipping Cost: In the case of an exchange, the customer will bear the shipping cost, which will be double the value of a standard shipping fee (to cover the return of the original item and the delivery of the new item).
