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Free standard shipping on orders over 2000 EGP
Enjoy complimentary shipping on qualifying orders, and see how this affects our standard return and exchange procedures.
All orders with a total value above 2000 EGP qualify for complimentary (free) standard shipping.
When a full or partial refund is processed for an order that originally received free shipping:
Original Shipping Fee: Since you paid no fee, there is no original shipping fee to be refunded or deducted.
Standard Return Shipping Cost: The cost of the return shipping (from your address back to our facility) will still be **deducted from your refund amount**, as per our standard policy.
Immediate Rejection for Defects: If the order is rejected immediately due to a visual defect upon delivery, the return remains free of charge.
If your original order value was above 2000 EGP and you request an exchange:
Return Shipping Cost: You will be responsible for the return shipping cost of the original item back to our facility.
New Item Delivery: The new item being shipped to you as part of the exchange will be shipped free of charge (standard shipping) because the original order qualified for the free shipping threshold.
A breakdown of our order finalization, return timelines, and condition requirements for all refunds and exchanges.
Order Confirmation: After placing an order, a Seggad Gallery representative will contact the customer to confirm the order details.
Deposit Requirement: A financial deposit (a percentage 10-15% of the total order value) is required to finalize and confirm the order.
Return Request Window (Post-Delivery): A standard return must be requested within 14 days of receiving your order.
Item Condition: Items for return must be in the same condition as received from the courier.
No "Open and Try" Upon Receipt: The carpet cannot be opened or tried out upon delivery.
Immediate Rejection for Defects: If you notice a defect or issue with the item upon visual inspection at the time of delivery, you may reject the order and return the item immediately with the same delivery person. In this specific case, the return is free of charge.
Add a layer of worldly sophistication and vibrant color to your space with our soft serenade serenity Accent Cushion. This beautiful 40x40cm cushion features a rich, hand-woven look with intricate geometric and folkloric patterns. Its bold design is showcased in a striking palette of deep reds, burnt oranges, light blues, and soft pinks, creating a look that is both complex and harmonious. The cushion’s texture and captivating patterns offer a cozy, curated feel, making it a perfect accent for any well-designed room.
Why You Should Buy The Kilim Mosaic Accent Cushion is a fantastic choice for anyone looking to add a powerful statement piece to their decor. Its timeless, tribal-inspired patterns provide a sense of history and global artistry, allowing it to serve as a stunning focal point on a sofa or armchair. This cushion is a versatile piece that can warm up a minimalist room, complement a bohemian aesthetic, or simply add a touch of personality to a simple seating arrangement. It's more than just a cushion; it's a conversation piece.
Benefits
Bold & Vibrant Palette: Features a rich mix of colors that instantly energizes a room.
Intricate Geometric Design: The classic kilim-inspired pattern adds a timeless, artistic touch.
Rich Woven Texture: The complex pattern provides a rich visual and tactile dimension.
Optimal Accent Size: The 40x40cm dimension is perfect for layering or as a standout piece.
Enhances Room Character: Instantly upgrades the style and personality of your living space.
How to Care for Your Cushion The removable cover on this cushion makes cleaning a breeze. Here are some simple steps to keep it looking fresh:
Routine Care: Regularly fluff and rotate your cushion to help it maintain its shape and even out wear.
Spot Cleaning: For minor spills, promptly blot the area with a clean, dry cloth. You can use a mild soap and water solution, but be sure to dab gently and avoid rubbing the stain.
Machine Wash: For a deeper clean, remove the cover and machine wash it on a cold, gentle cycle.
Drying: Lay the cover flat or hang it to air dry. Avoid using a dryer, as high heat can damage the fabric and cause shrinking.
No Bleach: Never use bleach or harsh chemicals, as they can cause the colors to fade or become discolored.
Order Confirmation: After placing an order, a Seggad Gallery representative will contact the customer to confirm the details.
Deposit Requirement: A financial deposit (a percentage 15%-50% of the total order value) is required to finalize and confirm the order depending on Rug Size.
Shop with confidence! Get a clear overview of our simple order process, 14-day return window, and the conditions for a hassle-free refund or exchange.
Return Request Window (Post-Delivery): A standard return must be requested within 14 days of receiving your order.
Item Condition: Items for return must be in the same condition as received from the courier.
No "Open and Try" Upon Receipt: The carpet cannot be opened or tried out upon delivery.
Immediate Rejection for Defects: If you notice a defect or issue with the item upon visual inspection at the time of delivery, you may reject the order and return the item immediately with the same delivery person. In this specific case, the return is free of charge.
Inspection: Upon arrival at our facility, the returned item will undergo inspection to check its eligibility for a return or exchange.
Refund Processing: If the return criteria are met, refunds will be processed within 7 business days via Bank Transfer or Instapay.
Original Shipping Fee: The original shipping fee paid for the order is not refundable (unless the order was immediately rejected due to a defect upon delivery).
Standard Return Shipping Cost: For all returns requested after delivery (within the 14-day window), the cost of the return shipping will be deducted from the customer's refund amount.
Exchange Shipping Cost: In the case of an exchange, the customer will bear the shipping cost, which will be double the value of a standard shipping fee (to cover the return of the original item and the delivery of the new item).
