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Free standard shipping on orders over 2000 EGP
Enjoy complimentary shipping on qualifying orders, and see how this affects our standard return and exchange procedures.
All orders with a total value above 2000 EGP qualify for complimentary (free) standard shipping.
When a full or partial refund is processed for an order that originally received free shipping:
Original Shipping Fee: Since you paid no fee, there is no original shipping fee to be refunded or deducted.
Standard Return Shipping Cost: The cost of the return shipping (from your address back to our facility) will still be **deducted from your refund amount**, as per our standard policy.
Immediate Rejection for Defects: If the order is rejected immediately due to a visual defect upon delivery, the return remains free of charge.
If your original order value was above 2000 EGP and you request an exchange:
Return Shipping Cost: You will be responsible for the return shipping cost of the original item back to our facility.
New Item Delivery: The new item being shipped to you as part of the exchange will be shipped free of charge (standard shipping) because the original order qualified for the free shipping threshold.
A breakdown of our order finalization, return timelines, and condition requirements for all refunds and exchanges.
Order Confirmation: After placing an order, a Seggad Gallery representative will contact the customer to confirm the order details.
Deposit Requirement: A financial deposit (a percentage 10-15% of the total order value) is required to finalize and confirm the order.
Return Request Window (Post-Delivery): A standard return must be requested within 14 days of receiving your order.
Item Condition: Items for return must be in the same condition as received from the courier.
No "Open and Try" Upon Receipt: The carpet cannot be opened or tried out upon delivery.
Immediate Rejection for Defects: If you notice a defect or issue with the item upon visual inspection at the time of delivery, you may reject the order and return the item immediately with the same delivery person. In this specific case, the return is free of charge.
Product Description Introduce a striking blend of vintage tradition and modern intensity with our Twilight Medallion Rug. This sophisticated piece features a magnificent central Persian medallion and intricate, scrolling floral motifs, rendered in a powerful, muted palette. The design is anchored by deep charcoal and true black, sharply contrasted with cool ash grey and delicate hints of dusty lavender or mauve within the details. Power-loomed for durability and a dense feel, this rug achieves the elegant, nuanced look of an aged heirloom while offering the resilience and comfort of contemporary manufacturing.
Why You Should Buy The Twilight Medallion Rug is an exceptional choice for adding immediate depth and refined character to your space. Its dark, complex coloring is perfectly suited for creating a cozy, yet luxurious atmosphere in large living areas or dramatic master bedrooms. The high-contrast traditional pattern makes a strong style statement, effectively anchoring furniture and concealing signs of daily use. Select this rug for a piece that is timeless in design yet perfectly aligned with current sophisticated, dark-themed décor trends.
Benefits
Dramatic Monochrome: Features a powerful palette of black, charcoal, and cool grey for a striking effect.
Intricate Persian Motif: Timeless medallion and floral design adds classical elegance.
Subtle Color Detail: Small touches of dusty lavender/mauve add unique visual complexity.
Luxurious Pile: Dense construction offers a soft, premium feel underfoot.
High Durability: Crafted for longevity and ideal for high-impact decorating.
How to Take Care of Your Rug To preserve the color and texture of your Twilight Medallion Rug, it is important to vacuum regularly using a low-suction setting or the hard-floor attachment; avoid direct, heavy use of the rotating beater bar. For spills, blot immediately with a clean, light-colored cloth; do not rub to prevent spreading. Annual professional cleaning is highly recommended to maintain fiber integrity and remove deep-seated dirt.
Order Confirmation: After placing an order, a Seggad Gallery representative will contact the customer to confirm the details.
Deposit Requirement: A financial deposit (a percentage 15%-50% of the total order value) is required to finalize and confirm the order depending on Rug Size.
Shop with confidence! Get a clear overview of our simple order process, 14-day return window, and the conditions for a hassle-free refund or exchange.
Return Request Window (Post-Delivery): A standard return must be requested within 14 days of receiving your order.
Item Condition: Items for return must be in the same condition as received from the courier.
No "Open and Try" Upon Receipt: The carpet cannot be opened or tried out upon delivery.
Immediate Rejection for Defects: If you notice a defect or issue with the item upon visual inspection at the time of delivery, you may reject the order and return the item immediately with the same delivery person. In this specific case, the return is free of charge.
Inspection: Upon arrival at our facility, the returned item will undergo inspection to check its eligibility for a return or exchange.
Refund Processing: If the return criteria are met, refunds will be processed within 7 business days via Bank Transfer or Instapay.
Original Shipping Fee: The original shipping fee paid for the order is not refundable (unless the order was immediately rejected due to a defect upon delivery).
Standard Return Shipping Cost: For all returns requested after delivery (within the 14-day window), the cost of the return shipping will be deducted from the customer's refund amount.
Exchange Shipping Cost: In the case of an exchange, the customer will bear the shipping cost, which will be double the value of a standard shipping fee (to cover the return of the original item and the delivery of the new item).
