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Free standard shipping on orders over 2000 EGP
Enjoy complimentary shipping on qualifying orders, and see how this affects our standard return and exchange procedures.
All orders with a total value above 2000 EGP qualify for complimentary (free) standard shipping.
When a full or partial refund is processed for an order that originally received free shipping:
Original Shipping Fee: Since you paid no fee, there is no original shipping fee to be refunded or deducted.
Standard Return Shipping Cost: The cost of the return shipping (from your address back to our facility) will still be **deducted from your refund amount**, as per our standard policy.
Immediate Rejection for Defects: If the order is rejected immediately due to a visual defect upon delivery, the return remains free of charge.
If your original order value was above 2000 EGP and you request an exchange:
Return Shipping Cost: You will be responsible for the return shipping cost of the original item back to our facility.
New Item Delivery: The new item being shipped to you as part of the exchange will be shipped free of charge (standard shipping) because the original order qualified for the free shipping threshold.
A breakdown of our order finalization, return timelines, and condition requirements for all refunds and exchanges.
Order Confirmation: After placing an order, a Seggad Gallery representative will contact the customer to confirm the order details.
Deposit Requirement: A financial deposit (a percentage 10-15% of the total order value) is required to finalize and confirm the order.
Return Request Window (Post-Delivery): A standard return must be requested within 14 days of receiving your order.
Item Condition: Items for return must be in the same condition as received from the courier.
No "Open and Try" Upon Receipt: The carpet cannot be opened or tried out upon delivery.
Immediate Rejection for Defects: If you notice a defect or issue with the item upon visual inspection at the time of delivery, you may reject the order and return the item immediately with the same delivery person. In this specific case, the return is free of charge.
Product Description Anchor your space with the antique sophistication of our Zenith Diamond Medallion Rug. This piece redefines traditional elegance with its striking diamond-shaped central medallion and intricate field pattern, all framed by a detailed border. The color story is exceptionally unique, featuring deep charcoal and true black complemented by sophisticated, muted tones of olive green, sage, and subtle hints of faded orange/coral. Power-loomed using premium materials, this rug offers a dense, low pile that delivers the luxurious look and feel of a classic heirloom with modern, durable construction.
Why You Should Buy The Zenith Diamond Medallion Rug is perfect for those seeking a rug with historical depth but an unconventional color palette. The muted olive and deep black combination creates a grounded, calming, yet dramatic effect that pairs beautifully with dark wood furniture and natural textures. It functions as a powerful, artistic centerpiece, adding complexity and warmth to formal living rooms, libraries, or entryways. Its complex pattern and forgiving colors make it a practical, long-term investment.
Benefits
Unique Color Palette: Sophisticated mix of olive green, charcoal, and black with subtle orange/coral highlights.
Striking Central Medallion: Features a bold diamond medallion design for a strong focal point.
Low Pile Luxury: Dense pile construction provides a comfortable yet refined underfoot experience.
Antique Look: The detailed, complex pattern evokes the feel of a rare vintage Oriental rug.
Excellent Durability: Built with high-quality weaving to withstand heavy use.
How to Take Care of Your Rug To maintain the integrity and appearance of your Zenith Diamond Medallion Rug, vacuum regularly using a low-suction setting and avoid direct, heavy contact with the rotating brush bar. For spills, it is critical to blot the affected area immediately with a clean, light-colored cloth. Do not rub. To ensure its longevity and remove deeply embedded dirt, professional cleaning is recommended once a year.
Order Confirmation: After placing an order, a Seggad Gallery representative will contact the customer to confirm the details.
Deposit Requirement: A financial deposit (a percentage 15%-50% of the total order value) is required to finalize and confirm the order depending on Rug Size.
Shop with confidence! Get a clear overview of our simple order process, 14-day return window, and the conditions for a hassle-free refund or exchange.
Return Request Window (Post-Delivery): A standard return must be requested within 14 days of receiving your order.
Item Condition: Items for return must be in the same condition as received from the courier.
No "Open and Try" Upon Receipt: The carpet cannot be opened or tried out upon delivery.
Immediate Rejection for Defects: If you notice a defect or issue with the item upon visual inspection at the time of delivery, you may reject the order and return the item immediately with the same delivery person. In this specific case, the return is free of charge.
Inspection: Upon arrival at our facility, the returned item will undergo inspection to check its eligibility for a return or exchange.
Refund Processing: If the return criteria are met, refunds will be processed within 7 business days via Bank Transfer or Instapay.
Original Shipping Fee: The original shipping fee paid for the order is not refundable (unless the order was immediately rejected due to a defect upon delivery).
Standard Return Shipping Cost: For all returns requested after delivery (within the 14-day window), the cost of the return shipping will be deducted from the customer's refund amount.
Exchange Shipping Cost: In the case of an exchange, the customer will bear the shipping cost, which will be double the value of a standard shipping fee (to cover the return of the original item and the delivery of the new item).
